Our aim at CandyStripe Sweets is to make you smile, and so you should never worry about any data you share with us.
You can also find out more about the controls you have to manage your data with these pages.
We may provide you with further notices highlighting certain uses we wish to make of your personal information.
Last updated: 19th May 2020.
To jump to our Cookies Statement, click here.
For the purposes of Data Protection Laws, CandyStripe Sweets Ltd is the 'data controller', which means that we determine the purposes for which, and in the manner in which, your Data is processed.
The information we collect and why
While using this Website or communicating with us by email, telephone or direct messaging on social media platforms, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally, identifiable information may include but is not limited to your name, login details (email address or password should you create an account), feedback, product reviews, recommendations, order history and personal profile (such as a photo, should you decide to upload one), "Personal Information". Additionally, when you make a purchase or attempt to make a purchase through this Website, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card, email address, and phone number). We refer to this information as "Order Information".
We use your Order Information that we collect generally to fulfil any orders placed through this Website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- communicate with you;
- screen our orders for potential risk or fraud; and
- when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise this Website (for example, by generating analytics about how our customers browse and interact with this Website, and to assess the success of our marketing and advertising campaigns).
We require this information to provide you with our products and to deliver the services which we offer.
Sharing your Personal Information
We may share your Personal Information with third parties for the purposes stated above. For example, we use the wix.com platform to power our online store and process payments - you can read more about how wix.com uses your Personal Information here.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's (NAI) educational page here.
You can opt out of targeted advertising by using the links below:
Facebook, click here
Google - click here
When you place an order through this Website, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Like many websites, we collect information that your browser sends whenever you visit this Website. This Log Data may include information such as your computers Internet Protocol (IP) address, browser type, browser version, the pages of this Website you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third-party services such as Google Analytics and the Facebook Pixel that collect, monitor and analyse this.
How your information is stored
This Website is hosted on the wix.com platform on which we sell our products and services to you. Your Personal Information is therefore stored through the wix.com's data storage, databases and the general wix.com application. They store your Personal Information on secure servers behind a firewall.
All direct payment gateways offered by wix.com and used by this Website adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Conduct, which is a join effort of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How we will communicate with you
We may use your Personal Information to contact you with newsletters, marketing or promotional materials, or to make contact regarding your order, or to poll your opinions through surveys, questionnaires or product reviews. We may do this by email, text, telephone or post.
This Website may place Cookies on your computer or device to improve your experience of using this Website. A cookie is a file that is downloaded to store and retrieve data from terminal equipment on the user's computer hard drive. This happens when accessing certain web pages, to retain data on the user and on the navigation carried out from that computer. This allows actions such as remembering passwords or elaborating faster queries.
Before this Website places Cookies on your computer, you will be presented with a popup requesting your consent to set those Cookies. By giving your consent to the placing of these Cookies, you are enabling this Website to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies, however certain features of this Website may not function fully or as intended.
To understand more about cookies you can refer to this resource.
The following links may assist you in managing your cookies settings, or you can use the ‘Help’ option in your internet browser for more details.
Adobe (flash cookies)
To block Google Analytics specifically, you can install the 'Google Analytics Opt-out Browser Add-on' provided by Google.
Third party links
You may find links to third party websites on this Website. These websites should have their own privacy policies which you should read. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.
It is your right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you wish to exercise that right, please make this request here.
How to contact us if you have questions
If you have any questions, would like to enquire what Personal Information we store about you, or request us to amend or delete it, please make this request here.